1. Booking
The Guest makes a reservation, and the reservation is confirmed by the Accommodation Provider, in writing or ONLINE through a booking system, in one of the manners below:
- by sending an e-mail to: info@pohodavillas.com
- ONLINE – a reservation may be made online on the website of the Accommodation Provider through the booking system. For online payments 100 % of the total rental amount must be paid.
The reservation is considered as valid and binding when it is confirmed by the Accommodation Provider in writing or by an automated e-mail confirmation generated by the relevant online booking system. The reservation is completed by the payment of an advance of 50% (for online payments 100 % of the total rental amount) or the whole amount for the booked stay, in cash, by wire transfer, by direct bank deposit or by payment card.
2. Price and payment conditions
The price for the lease of the Villas is specified in the current price list of the Company accessible on the website and the price is stated both in the reservation (hereinafter the Price). The agreed price includes value added tax of 13% (hereinafter referred to as VAT) and does not include local accommodation fees of EUR 10 per day per villa (Environmental Fee (Climate Crisis Resilience Fee) As of January 1, 2024, This fee was established under Article 30 of Greek Law 5073/2023.). Should, as a result of a change in the generally binding regulations, according to the local generally binding regulations, any fees in relation to accommodation services apply, the Accommodation Provider is entitled to charge the relevant tax or fees that are not included in the price for the lease to the Guest.
The Guest is obliged to pay the total price to the Accommodation Provider in the full extent no later than 30 days before the commencement of the stay (the Arrival). After the Guest receives a confirmation of the booking, an advance of 50% of the total price for the lease must be paid within 3 days. The difference is due no later than 30 days before the agreed date of Arrival. If the reservation is made less than 30 days in advance, the whole Price is to be paid at once. For online payments 100 % of the total rental amount must be paid.
A separate security deposit (Deposit) of 400 EUR will deposite of hand over the villa by cash or credit card.
The Deposit will secure any legitimate financial claims of the Accommodation Provider, in particular to cover any damage of the Accommodation Provider’s assets, damage to the Villa’s and the Resort’s equipment, debts etc.
Deposit after deduction or of the Landlord’s claims will be returned to the Accommodation user on the day the rental period ends and the villa is handed over, in cash or back to the payment card.
The Guest is obliged to pay the cost for their actual electricity consumption at the end of the stay (aprox 30-50 EUR). Upon arrival the Accommodation Provider will make a record of the electricity meter in the presence of the Guest. Based on the reading of the electricity meter at the end of the stay, settlement for consumed electricity will be made. The price of one kilowatt hour (kWh) of electricity consumed is determined according to the current tariff of the supplier in Greece. The Accommodation Provider is obliged to pay this charge in cash to the Accommodation Provider based on the issued receipt. The Accommodation Provider is entitled to set off this charge against the deposit paid.
3. Cancelling
The Guest is entitled to cancel the order/reservation at any time before the Arrival. The order/reservation may only be cancelled in writing and solely by the person who made the reservation from the same e-mail address from which the reservation was made. Unless determined otherwise by a written agreement between the parties, the following cancellation fees will apply if the order/reservation is cancelled:
If the Booking is cancelled at any time after confirmation and paying the advance payment, the cancellation fee is 50% of the rental price.
If the Booking is cancelled up to 30 days and less before the date of arrival, the cancellation fee is 100% of the rental price.
If the Accommodation User does not start the stay at all, 100% of the price of the paid price will be forfeited, the 100% cancellation fee also applies to any early termination of the stay during its stay and the Accommodation User does not have any right to a refund of the price already paid.
In the event of earlier departure or later arrival than agreed, there is no right to a refund of the paid Price or part thereof.
